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Your Information
Our site uses forms in which you give us contact
information (your name, address, daytime telephone number,
and email address) so you can place orders, request
information and support, and make product suggestions. We
will then create an account for you and if you choose to
order from us using a credit card, we will collect your
credit card number and expiration date.
We use your customer information only when it will be
important for us to contact you regarding functionality
changes to our products, our web site, new Quality
Fabrics Products and Services, and special offers we think
you'll find valuable. If you would rather not receive this
information, please see the "Updating Your Information"
section below on how to change your preferences. If we
present a co-branded offer with our partners or affiliates,
it will be clear at the point of collection who is
collecting the information and whose privacy statement
applies.
We use information gathered
about you from our site statistics (for example your IP
address) to help diagnose problems with our server, and to
administer our Web site. We also gather broad demographic
information from this data to help us improve our site and
make your browsing and purchasing experience more enjoyable.
This is not linked to any personally identifiable
information, except as necessary to prevent fraud or abuse
on our system.
Our site uses cookies to
keep track of your shopping cart and receipts. We use
cookies to identify you so you don't have to login each
time you visit our site. They are linked to your customer
information which is associated with your account.
This site may contain links
to other sites. Unfortunately Quality Fabrics is not
responsible for the privacy practices or the content of such
Web sites.
Security
This site has security
measures in place to protect the loss, misuse and alteration
of the information under our control. Please view our
Ordering page for further details.
Updating Your Information
As a customer of Quality
Fabrics, you may alter your customer information or opt-out
of receiving communications from us at any time. For
changing and modifying your customer information, login to
your account or use the following alternate options:
- You may send an email to
support@myqualityfabrics.com
- You may send mail to Quality
Fabrics at the following postal address:
5500 Oakbrook Pkwy., Suite 250, Norcross, GA 30093, USA
- You may call us at: (404)
754-4593
- Or you may fax us at (770)
441-7674
Sending Emails
We use emails to
communicate with you, to confirm your placed orders, and to
send information that you have requested. We also provide
email links, as on our
Feedback
page, to allow you to contact
us directly. We strive to promptly reply to your messages.
The information you send to
us may be stored and used to improve this site and our
products, or it may be reviewed and discarded. However, your
information will only be shared with third parties with your
explicit permission.
Only If We Have To
As stated previously in
this policy, we will not share your personal information
except with a third party to assist us in the processing of
your orders or securing of your personal information, or
when we are required by law unless we have given you notice
and choice, in the good-faith belief, that such action is
necessary in order to conform to the edicts of the law, or
we must comply with a legal process served on our web site.
Changes In Our Practices
If we make material changes
to our information handling practices or other privacy
aspects, we will post those changes on this privacy
statement, at least 30 days prior to their implementation or
notify you directly via email. Minor changes will be
immediately effective upon reposting to this privacy policy
on the Quality Fabrics Web site.
Service Provider
We use a credit card
processing company to bill users for goods and services.
These companies do not retain, share, store or use
personally identifiable information for any secondary
purposes.
Contest
From time-to-time our site
requests information from users via surveys or contests.
Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not
to disclose this information. Information requested may
include contact information (such as name and shipping
address), and demographic information (such as zip code, age
level - you must be 18 or above to enter). Contact
information will be used to notify the winners and award
prizes. Survey information will be used for purposes of
monitoring or improving the use and satisfaction of this
site.
Tell-A-Friend
If a user elects to use our
referral service for informing a friend about our site, you
can use our system to send the friend a one-time e-mail
inviting them to visit the site. Quality Fabrics stores this
information for the sole purpose of sending this one-time
email. The friend may contact Quality Fabrics at
support@myqualityfabrics.com
to request the removal of
this information from our database.
What Happens to my
Personal Information if I Terminate my Account?
When your account is cancelled (either voluntarily or
involuntarily) all of your personally identifiable
information is placed in "deactivated" status on our
relevant Quality Fabrics databases. However, you should know
that deactivation of your account does not mean your
personally identifiable information has been deleted from
our database entirely. We will retain and use your
personally identifiable information if necessary in order to
resolve disputes or enforce our agreements.
Contacting the Web Site
If you have any questions
about our privacy statement, the practices of this site, or
your dealings with this Web site, please contact us at:
Quality Fabrics, LLC
ATTN: Web Team
5500 Oakbrook Pkwy.
Suite 250
Norcross, GA 30093, USA
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